Streamline Case Management Empower Teams

Enhance Coordination. Improve Documentation. Strengthen Outcomes.

iCareManager (iCM) supports case management, human services case management, and long-term care case management with unified tools that simplify collaboration and documentation for IDD service providers, assisted living communities, and disability programs. Equipped with features for person-centered planning, Individual Support Plans (ISP), care coordination, and integrated electronic health records (EHR), iCM helps teams deliver compliant, organized, and high-quality support across every individual’s care journey.

Essential Tools to
Empower Case Managers

iCareManager equips teams with the tools needed to deliver organized, compliant, and person-centered support across case management, human services case management, and long-term care case management programs.

Demographics & Management

Centralize essential participant information to strengthen case management workflows and ensure accurate, up-to-date EHR documentation.

PCP/ISP Tracking & Outcomes Management

Create and monitor Person-Centered Plans (PCP), Individual Support Plans (ISP), and key outcomes for stronger care and support coordination and service planning.

Incident Reporting

Capture and resolve incidents with structured incident documentation, supporting safety, compliance, and timely response.

Internal Messaging

Improve communication among case managers, teams, and service providers to enhance overall support and care coordination.

Eligibility Tracking

Manage service eligibility, benefits, and requirements across human services case management programs.

Quality Reviews.

Ensure consistent quality with built-in tools for quality assurance, service evaluation, and documentation checks.

Billable Activity Notes & Visit Summaries

Record billable case notes, track visits, and document services with accurate, compliant EHR-based case documentation.

E-Signature Feature

Streamline approval workflows and documentation accuracy with secure e-signatures for plans, notes, and assessments.

Unmatched Benefits for Your Case Management Team

Experience transformative results for your team, individuals, and overall service delivery.

Streamlined Operations

Reduce administrative burden with centralized tools that support case management, human services case management, and long-term care case management, allowing teams to focus on person-centered support.

Personalized Care Plans

Effortlessly create and manage Individual Support Plans (ISP), Person-Centered Plans (PCP), and tailored service strategies that strengthen care and support coordination.

Improved Documentation

Enhance efficiency with easy-to-use tools for case notes, visit summaries, and e-signatures.

Effective Communication

Foster collaboration through integrated messaging tools that keep case managers, service providers, and support teams aligned across all aspects of case management.

Real-Time Progress Tracking

Monitor individual outcomes, track service delivery, and adjust PCP/ISP plans in real time for stronger accountability.

Consistent Quality Control

Maintain reliable service standards using built-in quality assurance and review tools that support ongoing compliance and performance improvement.

Accurate Billing

Streamline billing with structured billable activity notes, visit documentation, and automated tracking to reduce errors.

Timely Incident Resolution

Address issues quickly with integrated incident reporting, ensuring safety, transparency, and prompt follow-up.

Advocacy Support

Access complete, organized participant records that strengthen advocacy efforts and support person-centered decision-making.

See How iCM Transforms Case Management

Discover how iCareManager strengthens case management, human services case management, and long-term care case management with unified EHR documentation, streamlined PCP/ISP management, and improved care and support coordination. For upcoming enhancements and early access, join the waitlist at casemanagement.ai.
Book a personalized demo to see how iCM can simplify your workflows and elevate outcomes.

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